Massachusetts Crisis Support & Resource Directory
Free, confidential 24/7 support for people in distress. Trained crisis counselors provide emotional support nationwide. Available via phone, text, or online chat.
Connects individuals and families to mental health and substance use services statewide. Offers real-time support, clinical assessment, and interpretation in 200+ languages. Free and confidential, available without insurance.
Provides free, confidential, nonjudgmental emotional support for individuals in distress or experiencing suicidal thoughts via trained volunteer listeners.
Free, 24/7 crisis support via text message, staffed by trained volunteer counselors.
24/7 mobile response teams providing psychiatric evaluation and crisis intervention statewide.
Free nationwide peer-support line providing information, referrals, and support for those affected by mental health conditions. Available Monday-Friday, 10 a.m.-8 p.m. ET.
Free, confidential 24/7 mental health and emotional support line operated by Mass211. Part of the National Suicide Prevention Lifeline network.
Provides 24/7 free, confidential help connecting to substance use and problem gambling services, including harm reduction, treatment, and recovery support. Offers warm handoffs when needed.
24/7 confidential support for individuals and families affected by problem gambling. Offers counseling, voluntary self-exclusion assistance, and referral services.
Assists with rapid access to medications for opioid and alcohol use disorders and referrals to treatment. Available 24/7.
Virtual spotting hotline to prevent overdose for individuals using substances alone. Operators stay on the line and can call emergency responders if needed. Available 24/7.
Phone support offering coaching, resources, and nicotine replacement options to help Massachusetts residents quit smoking.
A fellowship of individuals recovering from alcohol addiction, offering 12-step meetings and confidential support throughout Massachusetts.
Provides support to friends and family of problem drinkers, including meetings and literature distribution for all ages.
Peer-led support network offering resources and mutual aid for families dealing with addiction and recovery.
A network of individuals in recovery promoting public awareness, advocacy, and peer support for sustained recovery.
Online learning platform teaching families the CRAFT model to support loved ones with substance use disorders. Free for Massachusetts residents. Includes video modules, live support sessions, and treatment locator.
Massachusetts' statewide 24/7 domestic and dating violence hotline offering support, safety planning, and referrals. Multilingual services available, including TTY access.
24/7 support from trained advocates for anyone experiencing domestic violence. Offers crisis intervention, safety planning, and referrals in over 200 languages.
Provides 24/7 free, confidential services for survivors of sexual violence aged 12 and older, including their families and loved ones.
Provides confidential national support via phone and online chat for survivors of sexual assault and abuse.
Offers 24/7 confidential support, safety planning, and referrals for LGBTQ+, kink, and polyamorous individuals experiencing partner abuse.
Provides statewide leadership, education, and coordinated strategies to prevent and respond to domestic violence in Massachusetts.
Offers 24/7 support for youth and young adults experiencing dating abuse, via phone, text, and chat; provides education and resources.
Offers shelter, legal advocacy, and support services for survivors of domestic and dating violence. Operates the SafeLink statewide hotline.
24/7 confidential hotline assisting callers affected by domestic and sexual violence with crisis intervention, safety planning, and referrals throughout South Central and Southeastern MA.
Provides emergency shelter, support groups, advocacy, and 24/7 crisis response to survivors of domestic violence in the Lowell area.
Provides residential and community-based programs for survivors of domestic violence, including support groups in English and Spanish.
Offers transitional housing and supportive services to survivors of domestic violence and their children.
Provides crisis response and long-term support to survivors of domestic violence and sexual assault across Western MA.
Delivers emergency shelter, legal advocacy, and prevention services to individuals affected by domestic violence.
Cape Cod's domestic and sexual violence support center offering shelter, advocacy, and counseling.
Provides 24/7 emergency shelter, legal advocacy, counseling, and community education for survivors of domestic and sexual violence.
Offers emergency shelter, legal services, and counseling to survivors of domestic violence and their children.
Provides 24/7 confidential, nonjudgmental support for parents and caregivers facing parenting challenges. Aims to prevent crisis escalation through kindness and understanding.
Offers referral support and information for pregnant and parenting individuals regarding Substance Use Disorder treatment and recovery. Interim phone counseling available.
Provides support and information for parents of children with disabilities and special health needs, including guidance on IEPs, school responsibilities, and educational advocacy.
Statewide, family-driven advocacy and support for caregivers of children with emotional, behavioral, and mental health challenges. Staffed by family members with lived experience.
Free, voluntary home-visiting program for first-time young parents, offering coaching, parenting workshops, and developmental support from pregnancy through the child's third year.
Offers peer support via group and one-on-one connections for parents/caregivers through various programs including the Parent Stress Line and community groups.
Supports youth considering running away, those who have run away, and families seeking help. Available 24/7 for crisis support and planning.
24/7 crisis intervention and suicide prevention for LGBTQ+ youth. Services include phone, chat, and text support.
Peer-led support network for individuals who have experienced foster care in Massachusetts.
Division of the Massachusetts Department of Children & Families offering independent living support and services to teens in or transitioning from foster care.
Outreach service from DCF focused on connecting at-risk youth with supportive services and resources.
Provides legal representation for indigent individuals in Massachusetts in criminal, juvenile, mental health, and family law matters, including appeals and civil commitment cases.
Offers legal information, referrals, and representation for youth (0-22) in areas like education, juvenile justice, child welfare, and immigration. Helpline operates weekdays.
Provides free legal representation and advice to low-income individuals in Boston and surrounding communities in areas including family law, housing, and public benefits.
A statewide website providing legal information on issues such as housing, domestic violence, mental health, and family law, with tools to find legal aid.
Provides educational legal advocacy to high-risk youth in Massachusetts facing exclusion, reentry from custody, or unmet special education needs.
Offers legal advice and limited representation for individuals facing mental health-related legal issues, including school and family law matters.
Provides pro bono legal representation and assistance in civil matters to low-income residents in Greater Boston.
Offers free legal advice via phone on the first Wednesday of each month between 5:30-7:30 p.m., covering topics like family law, consumer rights, and real estate.
Free, confidential support line staffed by volunteer psychiatrists for physicians and medical students navigating personal and professional challenges. Available 7 days a week, 8 a.m.-1 a.m. ET.
Provides free, trauma-informed therapy and peer support to veterans and first responders, including through its Frontline Therapy Network which covers up to six sessions.
Offers free or low-fee short-term therapy by licensed providers for U.S. healthcare professionals and first responders.
Provides free, confidential trauma-informed counseling to first responders and their families via remote or in-person sessions; includes music-based healing programs.
Volunteer-led non-profit offering free, confidential, trauma-informed emotional support to U.S. healthcare workers through licensed volunteer therapists—no insurance or paperwork required.
Provides free, 24/7 crisis counseling specifically tailored to healthcare workers and essential personnel. Utilizes the established Crisis Text Line infrastructure.
Free, confidential 24/7 information and referral service connecting callers to health and human services statewide.
Provides Massachusetts families with healthy foods, nutrition education, breastfeeding support, and referrals to health services; free for eligible participants.
Connects Massachusetts residents with SNAP (food stamps), school meals, Summer EBT, and other food assistance through counseling and application support.
The Executive Office of Housing and Livable Communities' hotline to assist low-income Massachusetts households with heating assistance enrollment and cold-weather resources.
Free, confidential support for veterans, service members, and loved ones, available 24/7. Live responders can connect callers to local VA resources.
Peer support and crisis hotline run by and for transgender people.
Available 24/7 to Deaf survivors of abuse or mass violence, providing advocacy, crisis intervention, referrals, and education.
Offers 24/7, free, immediate crisis counseling for people experiencing emotional distress related to natural or human-caused disasters, including pandemics and mass violence events.
Helps older adults navigate abuse, fraud, housing, and other legal or consumer issues. Staffed by senior volunteers.
Supports victims of violent crime by covering eligible expenses such as medical care, mental health counseling, funeral costs, and lost income.
Provides information and assistance to victims of offenders under Massachusetts Department of Corrections supervision.
Provides legal advocacy for individuals with physical, psychiatric, sensory, and cognitive disabilities in areas such as education and access to services.
Live-agent helpline connecting the public and professionals with accurate, science-based health information and CDC resources.
24/7 professional medical advice and consultation for exposure to poisons, chemical products, plants, medications, and bites/stings.
Works to prevent, identify, and treat childhood lead poisoning through screening, education, and environmental oversight.
Provides information about radon testing, access to free test kits, mitigation resources, and certified contractors.
Report violations of the Massachusetts smoke-free workplace law, including restaurants, bars, and public job sites.
Provides confidential information, support, and referrals for reproductive health services and family planning.